← IDOS

Delete your data

IDOS users delete their own information from inside the app. You do not need IDOS’s permission.

Team members and admins

  1. Sign in to IDOS.
  2. Open Settings, then Account and data.
  3. Choose Delete my account.
  4. Read the warning, enter your password, and confirm.

Your name, email, password, login access, and personal account are removed immediately. The studio’s business records remain, but no longer identify you as the author.

Studio owners

Owners have two choices in Settings → Account and data:

  • Delete only my account: select another active team member as the new owner, enter your password, and confirm. The studio remains.
  • Delete the entire studio: enter the exact studio name and your password, then confirm the permanent warning. Every account and all active studio data are deleted immediately.

Subscriptions and backups

Deleting an entire studio cancels its IDOS subscription immediately. If deletion occurs inside the 30-day refund period, the latest subscription payment is refunded. After that period, cancellation is immediate without a refund.

Protected disaster-recovery backups may retain deleted data for up to four weeks. They are not used as active product data and expire automatically.

Need help?

The controls are self-service. If you cannot sign in or encounter an error, email [email protected] for help. Support does not approve or deny your deletion decision.